Terms & Conditions of Use

Contents

0. Usage Rights
1. Scope
2. Conclusion of Contract
3. Right of Withdrawal
4. Prices and Payment Conditions
5. Delivery and Shipping Conditions
6. Retention of Title
7. Liability for Defects (Warranty)
8. Redemption of Campaign Vouchers
9. Redemption of Gift Vouchers
10. Applicable Law
11. Legal Disclaimer

0) Usage Rights

Unless stated otherwise, the content (text, literature, videos, some of the images, etc.) on this website was created or licensed for use by Academic Research, Media Review, Education Group, Ltd (hereinafter ARG). You are free to utilize this information for private use within your home or business, to copy or redistribute it as it pertains to making informed purchasing decisions, or even to print it out to hang on the wall and enjoy as art. You may not attempt to rebrand it as your own, and you may not sell it to third parties without our explicit permission. Material which is offered as free downloads free of charge may be copied, distributed and mirrored at wish, but it may not be sold. None of the material on this website may be changed when copied, mirrored or distributed.

1) Scope

1.1 These Terms and Conditions (hereinafter T&C) of ARG, apply to all contracts for the delivery of goods by a consumer or entrepreneur (hereinafter Customer) with the Seller regarding the goods displayed by the Seller on his online shop at holocaustencyclopedia.com/shop/. The inclusion of the Customer’s own conditions is hereby denied, unless otherwise agreed.

1.2 These T&C apply accordingly to contracts for the delivery of vouchers, unless expressly stipulated otherwise.

1.3 A consumer within the meaning of these T&C is any natural person who concludes a legal transaction for purposes that can attributed predominantly neither be to their commercial nor their independent professional activity. An entrepreneur within the meaning of these T&C is a natural or legal person or a legal partnership which, when concluding a legal transaction, is exercising their commercial or independent professional activity.

2) Conclusion of Contract

2.1 The product descriptions contained in the Seller’s online shop do not represent binding offers on the part of the Seller, but serve for the submission of a binding offer by the Customer.

2.2 The Customer can submit the offer using the online order form integrated in the Seller’s internet shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the Customer submits a legally binding contract offer with regard to the goods in the shopping cart by clicking the button that concludes the ordering process, and by clicking the pertinent check box, he agrees to these T&C. Furthermore, the Customer can also submit the offer to the Seller by phone, fax, email or regular mail.

2.3 The Seller can accept the Customer’s offer placed through Seller’s website at holocaustencyclopedia.com/shop/ within five days,

• by sending the Customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the Customer is decisive, or
• by delivering the ordered goods to the Customer, whereby the receipt of the goods by the Customer is decisive, or
• by asking the Customer to pay after placing his order.

If more than one of the aforementioned conditions are met, the contract is concluded at the time at which any of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the Customer and ends at the end of the fifth day following the submission of the offer. If the Seller does not accept the Customer’s offer within the aforementioned period, this is considered to be a rejection of the offer, with the result that the Customer is no longer bound by his declaration of intent.

2.4 When submitting an offer via the Seller’s online order form, the contract text is saved by the Seller, and a copy is sent to the Customer by email.

2.5 Before the binding submission of the order via the Seller’s online order form, the Customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, with the help of which the representation on the screen is enlarged. The Customer can correct his entries as part of the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that concludes the ordering process.

2.6 English and German are available for the conclusion of the contract. Customer can switch between the languages using the language-option drop-down menu of Seller’s website.

2.7 Communication between Seller and Customer for the purpose of concluding a contract and and processing an order are usually made by email and automated order processing. The Customer must ensure that the e-mail address provided by him for processing the order is correct so that the e-mails sent by Seller can be received at this address. In particular, when using SPAM filters, the Customer must ensure that all e-mails sent by Seller or by third parties commissioned with the order processing can be delivered.

3) Right of Withdrawal

3.1 As long as an order has not yet been irrevocably processed, the Customer has a right of withdrawal.

3.2 An order is irrevocably processed if an order-specific production or shipping process can no longer be reversed.

3.2 If an order that has already been paid for is canceled, the Customer is entitled to a refund of the purchase price minus any costs incurred.

4) Prices and Payment Conditions

4.1 All our products’ prices are currently in British Pound Sterling. If paying by credit or debit card connected to a non-US-Dollar bank account, all final order prices will be charged in British Pound Sterling.

4.2 Unless otherwise stated in the Seller’s product description, the prices given are product-specific total prices that include all taxes and fees. Any additional delivery and shipping costs that may arise are specified separately. Costs for money transfer by credit institutions (e.g. credit card fees, transfer fees, foreign-currency exchange rate fees) are to be paid by the Customer.

4.3 In the case of deliveries to countries with customs controls, additional costs may arise in individual cases for which the Seller is not responsible, and which are to be paid by the Customer. These include import duties and taxes (e.g. customs duties).

4.4 The payment options available are communicated to the Customer in the Seller’s internet shop, and in particular during the check-out process.

4.5 If prepayment by bank transfer, check or cash payment has been agreed upon, payment is due immediately after the conclusion of the contract, unless the parties have agreed a later due date.

5) Delivery and Shipping Conditions

5.1 Goods ordered are dispatched to the delivery address specified by the Customer, unless otherwise agreed.

5.2 If the shipping company returns the goods back to Seller because delivery to Customer was not possible, Customer bears the costs for the unsuccessful shipment. This does not apply if Customer effectively exercises his right of withdrawal, if he is not responsible for the circumstance that led to the impossibility of delivery, or if he was temporarily prevented from accepting the delivery, unless Seller gave Customer sufficient advance notice of the impending delivery.

5.3 Collection of items ordered by the Customer is not possible for logistical reasons.

6) Retention of Title

If Seller delivers ordered goods prior to Customer paying for them in full, Seller retains ownership of the delivered goods until the purchase price owed has been paid in full.

7) Liability for Defects (Warranty)

7.1 If the purchased goods are defective on arrival, the provisions of statutory liability for defects apply.

7.2 In the event of faulty or incomplete delivery of goods, please contact us immediately so that we can fix the defect with the greatest possible goodwill.

7.3 Customer is asked to complain instantly to the shipping company about goods delivered with obvious transport damage, and to inform the Seller of this. If the Customer does not comply, this has no effect on his statutory or contractual claims for defects.

8) Redemption of Campaign Vouchers

ARG do not currently issue or redeem any campaign vouchers. Should that change, these T&C will be updated.

9) Redemption of Gift Vouchers

ARG do not currently issue or redeem any gift vouchers. Should that change, these T&C will be updated.

10) Applicable Law

The laws of the United Kingdom apply to all legal relationships between the parties. In the case of consumers, this choice of law only applies insofar as the protection is not diminished which is granted by mandatory provisions of the law of the country where the consumer is a legal resident.

11) Legal Disclaimer

11.1. Many countries of the world enforce censorship laws. The censored topics and the punishments meted out for violations of these laws vary from country to country. Please inform yourself about what is and what is not permitted in your own country.

11.2. As law-abiding citizens, we disseminate only such writings which are in accordance with U.K. law.

11.3. Since the legal situation is in constant flux in many countries, and because we as publishers can impossibly monitor the legislative and judicial activities of 200+ countries, ARG can take legal responsibility for purchasing, importing, exporting, distributing, stocking, offering, promoting or otherwise disseminating our products in countries other than the United Kingdom.